Sending SMS Call Notification in Jenkins Pipeline

There are certain situations in our project where we need real time notifications in the form of email, SMS or by a phone call in the case when some important Jenkins job got failed.

In this case, we can use Jenkins plugin PagerDuty and can integrate PagerDuty with Jenkins which will help us in achieving our goal.

What is PagerDuty?

PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Below are the steps we need to follow to integrate PagerDuty with Jenkins:

Step 1:  From the Jenkins Home Page, Manage JenkinsàManage PluginàInstall Page Duty alert.

Step 2: Generate API integration key for pager duty alert.

Click on this link and register your account on pager duty.

 On the home page of pager duty click on configurationàServices

Click on add Services option present at the bottom of the page.

Inside integration settings select option as “Use Our API policy directly” and fill other details as per your requirement and click on add service.

After following up the above steps integration key would be generated exclusively for your account.

Please Note down this integration key for further usage.

Step 3: Now Again go Back to Jenkins, Click on Create New Job.

Step 4: In Post Build Section of Job, Select PagerDuty Incident Trigger.

Step 5: Please provide the Value as per the below screenshot.

Please Note here you need to put your service integration key that was obtained in Step 2. Also, you can specify in which cases you want the incident to be triggered.

Step 6: Execute your Jenkins job now.

Now once our Jenkins job will fail or aborted as per instruction configured in Step no 5. Incident will be a trigger as per option selected by us in Jenkins Job we will receive notifications in the form of email, Phone call or by SMS.

Please Note by default all the incident notifications would be sent out to email id specified while creating your profile in the case you want to opt for notification via Phone and SMS you need to explicitly specify that information in the notification section of your profile.

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